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Customer Satisfaction data analysis and team support

  • Stáže
  • PR/Komunikace a Prodej a Marketing
  • Mladá Boleslav
  • ID 40444

ŠKODA AUTO offers its university full-time students the opportunity to gain valuable experience as interns in the Czech Republic´s biggest company

 

What is your role about? 

  • Analysis and updates of CS studies (CSS, NCBS, Mystery Shopping) 
  • Administration of Text Analysis tool
  • Work with internal systems and MS Office 
  • Preparation of .ppt presentations
  • Adhoc analysis and analytical tasks, back office support
  • Creation and administration of team web
  • Regular communication with regions and importers
  • Preparation, collection, selection and administration of data from the satisfaction study
  • Other ad-hoc tasks

 

What are our requirements? 

  • Full-time university studies or studies at a Business College (economy)
  • Knowledge of English - business level (English level - C1)
  • Knowledge of Czech - communicative level (Czech level - B2)
  • Availability to stay for a period of 6 months
  • MS Office, MS Windows and internet knowledge
  • Ability to work 2-3 days a week (in accordance with the Head Supervisors)
  • Analytical thinking
  • Flexibility
  • Communicativness
  • Motivation to work in team
  • Proactive approach
  • Ability to work independently
  • Experience with the creation of questionnaires

 

What can you get from us? 

  • Reward between CZK 120,- and CZK 180,-/hour (depending on the study phase)
  • Possibility to try working with a team of experienced professionals
  • Experience of working for the biggest company in the Czech Republic with a good reputation around the word
  • Range of practical benefits such as: catering allowance, accommodation in the ŠKODA AUTO dormitory (limited capacity), tours around the plant and ŠKODA AUTO Museum, reduction for purchase of SW and HW Microsoft, HP and IBM and more
  • Possibility of career growth within the Student Talent Pool
  • Flexible working time (as agreed upon with the supervisor of the trainee program/diploma thesis)
  • Possible further cooperation on diploma thesis (according to agreement with the internship program supervisor)